Due to the current operating system reaching their end of life for all of our servers, we have an opportunity to upgrade our servers to an updated OS, and new/updated hardware. The upgrades need to occur prior to November 2020, otherwise, our servers would no longer be supported. We have completed both phases of our upgrades. Please check for ... 閱讀全文 »
We discovered our billing system had an issue that affected new purchases only on January 24, 2020, through January 26, 2020. The issue has been mitigated and is now marked "Resolved". All new purchases during that time period had the respective service manually created, and all new clients were informed of their server details. This issue did ... 閱讀全文 »
Event Type: WHMCS UpgradeStart Time: 12-26-2019 - 02:00AM ESTEnd Time: 12-26-2019 - 03:00AM ESTAffected Servers: digi-stream.infoClient Affecting: Yes Event Summary: We will be upgrading our billing software, WHMCS to their latest revision. During this time, customers may not be able to purchase or renew items. [COMPLETED] WHMCS upgrade has ... 閱讀全文 »
Event Type: Network UpgradeStart Time: 2-25-2016 - 03:00 AM ESTEnd Time: 2-25-2016 - 04:00 AM ESTAffected Servers: CP1 CP2 CP3 CP5Client Affecting: Possible Event Summary: The software upgrade performed last night by our technicians was incomplete and another reload is required. During the upgrade some customers may experience brief periods of ... 閱讀全文 »
Event Type: Network UpgradeStart Time: 02-24-2016 - 04:00AM ESTEnd Time: 02-24-2016 - 05:00AM ESTAffected Servers: CP1 CP2 CP3 CP5Client Affecting: Possible Event Summary: The software on the device will be upgraded and a reload is required. The upgrade will repair software defects that affect some specific client scenarios. During the upgrade ... 閱讀全文 »
Over the next week or two, we will be upgrading our web based control panels to CentovaCast (those not using CentovaCast). One item of note: The new panel will lock you out for 10 minutes if you have 5 failed attempts within 5 minutes. This lock out will not affect your streaming. Another item of note is that CentovaCast will not allow multiple ... 閱讀全文 »
Our Network Operations Center was alerted that several Level3 links in the WDC market reported down. Level3 has been engaged and are working on the issue. Some customers may experience higher than expected latency and/or minor packet loss as a result. Network Engineers are working on shifting traffic to mitigate the issue. We will update you ... 閱讀全文 »
We're happy to announce that we have upgraded our AUTODJ servers to Centova Cast 3.0.1. Centova Cast is the world's most advanced Internet radio stream hosting control panel. Easy web-based stream configuration AutoDJ support with powerful playlist scheduler Drag-and-drop AJAX media library Comprehensive statistics and royalty ... 閱讀全文 »
We've received notification that some of our Dallas customers were experencing packet loss and increased latency due to our datacenter in Dallas, TX having routing issues with thier BGP Network. Initial investigation shows it be related to a large number of BGP updates causing 100% CPU, thereby causing routing issues, including packet loss, ... 閱讀全文 »
Engineers at our datacenter in Washington, DC are actively working on mitigating the issues customers are experiencing. At this time, the Denial of Service attack targeting customers on some of our servers has been mitigated; however, due to the high packet count along with the number of interfaces that reset during the event, the router is ... 閱讀全文 »
