Check Your Internet Connection
An unstable Internet connection can interrupt the encoder connection. Watch for other Internet applications losing connectivity at the same time.
Check the Server Settings
Verify the server address, port, password, and encoder configuration. Incorrect settings can cause repeated connection attempts and disconnects.
Avoid Multiple Encoders
Make sure another encoder, AutoDJ source, or DJ account is not attempting to take control of the same stream at the same time.
Check SAM Broadcaster Logs
Look at the encoder status and error messages immediately after a disconnect. The numerical error code can identify the underlying problem.
Check for Network Restrictions
Firewalls, security software, VPNs, or restrictive networks can interfere with persistent streaming connections.
Use the Knowledge Base
If SAM Broadcaster displays an error number, search that number in the digiSTREAM Knowledge Base for the corresponding troubleshooting article.