Need technical support?
For support or additional information, please contact West Habercom in-world.
Providing your port number helps us identify your server and troubleshoot the issue faster.
Need assistance with your digiSTREAM server? Let's get your stream back on the air.
For support or additional information, please contact West Habercom in-world.
Providing your port number helps us identify your server and troubleshoot the issue faster.
We can provide assistance with digiSTREAM streaming services and server-related issues.
We can try to help with broadcasting software configurations, but software vendors are always the best source for current updates and software-specific fixes.
For software-specific problems, these resources are the best place to check for current documentation, updates, and vendor troubleshooting.
digiSTREAM can help determine whether the problem appears to be related to your broadcasting software, your Internet connection, or your streaming service.
You can also use the Knowledge Base to search for common software and connection problems.
Sorry, digiSTREAM cannot provide support for servers purchased from other hosting providers.
If your broadcasting software reports a Windows Winsock error, the error code can help identify where the connection is failing.
10054 — Connection Reset →
10060 — Connection Timed Out →
10061 — Connection Refused →
10065 — No Route to Host →
11001 — Host Not Found →
11004 — Connection Failed / No Data →