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SAM Broadcaster Error 10054 — Disconnected

Error 10054 indicates that the current connection was disconnected or forcibly closed. Spacial specifically notes that it can appear when resetting a stream.

What It Means

SAM has lost the existing streaming connection.

Error: SAM Broadcaster Error 10054

Possible Causes

  • The stream was just reset.
  • The SHOUTcast server disconnected the encoder.
  • The network connection was interrupted.
  • SAM or the SHOUTcast server needs to be restarted.

How to Troubleshoot

  1. If you just reset the stream, wait about 1–2 minutes and reconnect.
  2. If the problem continues, close SAM Broadcaster.
  3. Restart the SHOUTcast server/streaming service if you control it or contact your hosting provider.
  4. Reconnect SAM and verify whether the encoder stays connected.
  5. If it repeatedly disconnects, record the exact time and any additional SAM message.
Important:

Change one setting at a time whenever possible. This makes it much easier to determine what corrected the problem.

Additional Notes

A single 10054 immediately after intentionally resetting a stream is not necessarily a fault.

Still Having Problems?

If SAM Broadcaster continues to report this error after following the steps above, contact digiSTREAM Support.

Include the following information:
  • The exact SAM Broadcaster error message.
  • The SAM Broadcaster version.
  • Your streaming server port.
  • The encoder type.
  • Your bitrate.
  • Whether AutoDJ is running.
  • Whether another DJ can connect.

Contact digiSTREAM Support →

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