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SAM Broadcaster Error 11004 — Connection Failed / No Data

Spacial documents Error 11004 as 'Connection Failed' and 'No Data' and recommends checking the Internet connection/cables.

What It Means

SAM was unable to obtain the expected connection information/data.

Error: SAM Broadcaster Error 11004

Possible Causes

  • The computer has no Internet connection.
  • The network connection is unstable.
  • The server address is unavailable.
  • DNS or network connectivity is failing.

How to Troubleshoot

  1. Check Internet access.
  2. Check Ethernet/Wi-Fi connectivity.
  3. Verify the server hostname or IP address.
  4. Verify the streaming port.
  5. Retry the connection.
  6. If other Internet services work but SAM still reports 11004, provide the exact message and server details to your hosting provider.
Important:

Change one setting at a time whenever possible. This makes it much easier to determine what corrected the problem.

Additional Notes

Spacial's documentation specifically recommends checking the computer's network/Internet connection for this error.

Still Having Problems?

If SAM Broadcaster continues to report this error after following the steps above, contact digiSTREAM Support.

Include the following information:
  • The exact SAM Broadcaster error message.
  • The SAM Broadcaster version.
  • Your streaming server port.
  • The encoder type.
  • Your bitrate.
  • Whether AutoDJ is running.
  • Whether another DJ can connect.

Contact digiSTREAM Support →

Related Articles

SAM Broadcaster Error Codes Return to the complete SAM Broadcaster error-code reference. SAM Broadcaster SAM Broadcaster setup and configuration information. SAM Connection Problems General SAM connection and encoder troubleshooting. Bitrate & Audio Settings Understanding streaming bitrate and encoder settings.
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